As businesses prepare to come out of lockdown and open their premises to the public, it is even more important to ensure they are ready with the tools and processes to avoid the transmission of COVID-19. Businesses can continue to deliver great customer experience by efficiently managing wait lines while ensuring customers and staff feel safe coming into their stores and branches. Davanti has taken a proactive approach in creating a solution which has already caught the attention of our clients, across the Retail, Financial Services and Government services sectors.
Introducing our Queue Management and Contact Tracing application
A highly configurable, simple mobile platform for businesses, allowing real-time view of customers in their stores. Delivered as-a- service for simple management, set-up and flexibility.
Recognising the differing needs of NZ businesses based on the customer bases they serve, the platform has been built to allow queue registration across multiple channels – Web, Mobile, QR quick links and SMS.
Dashboard and reporting for meaningful insights
At-a-glance view provides real-time visibility across all different stores and insights on the foot traffic coming in and out. It allows you to take any necessary actions around staff allocation and wait/service times.
It allows you to start the process of collecting key data immediately, and provides accurate time stamping for customer visits to assist with Contact Tracing efforts.
SMS triggered alerts for delivering exceptional customer experience
This solution helps your customers minimise their wait times by letting them know estimated wait times and notify them of when they are ready to enter the store.
For a 45 minute online demo and discussion on how this can help your business today, please email email@example.com
MKTG: Bunnings, Touch NZ
MKTG were engaged to support the second year of the Bunnings Sponsorship of Touch New Zealand.
MKTG: Rangitikei Free Range
MKTG: Meridian, Turbine
To launch Turbine, MKTG developed a PR strategy that built awareness of Turbine’s story as a love letter to windy Wellington and turned Garage Project’s two taprooms in Auckland and Wellington i...
Davanti: Waste Management
Creating a customer-centric foundation fit for a sustainable future
BC&FD + MKTG: A Moment Against Silence
We leveraged the All Blacks to reframe a moments silence to a moment against silence to get the nation talking about the national tragedy, which is the devestating suicide statistics amongst Kiw...
Car-buying meets social distancing. Designing a contactle...
Murray Streets of BC&F Dentsu talks contactless sales and servicing systems, devised for Subaru in a post-lockdown world.
If there were a medal for being the most obese and overweight country in the OECD, New Zealand would get a bronze.
We were engaged from day one, as Calocurb’s brand, marketing and technolog...
BC&F Dentsu: Tower
Tower were seen as just another insurance company: traditional, painful and host to archaic claim systems. So Tower set out to make things simple. They simplified their process, customer intera...
BC&F Dentsu: Meridian
For over a decade, Meridian has been committed to providing renewable energy to Kiwis. However, with all energy brands vying to demonstrate their commitment to the environment our key point of ...
iProspect: Accor, Bidding Strategy Alignment
Helping a global brand adopt in a local market, and to compete against changing digital booking behaviour.
iProspect: Mercy Radiology
Being first in market to launch booking capability for medical imagery and screening. Helping Aucklanders find the right medical screens and scans, aiding them to speed up tedious booking proces...
Davanti: Auckland Council
Auckland Council services over one million people in the greater Auckland region through three primary customer channels – digital, person-to-person, and face-to-face interactions.
Davanti: Ministry of Education
On behalf of the Ministry of Education, the Education Infrastructure Service (EIS) invests around $500m per annum in planning and delivering infrastructure services and facilities to New Zealand...
Davanti: Leading Edge
Leading Edge Communications is a fast paced Sales Channel Management company offering telecommunications sales and support services to some of NZ’s leading enterprise and SME organisations – kee...
iProspect: Les Mills on Demand
Locally driven technology product, pushed globally increasing expansion and driving growth
Transforming search and performance. Being efficient in bottom of funnel conversions to re-invest into long term business benefits.
AMNET: Air NZ Queensland
Use of dynamic remarketing and granular targeting to drive engagement
Carat: Air New Zealand, A Fantastical Journey
The safety video is usually the least-interesting part of a flight. Air NZ needed theirs to be engaging pieces of content on and off the plane.
WiTH Collective: ASB, True Rewarden
Turning a rewards scheme into a Kiwi icon for ASB.
Following the massive success of the first campaign, we brought the True Rewarden back to continue her mission to get more Kiwis rewarded.
Carat: Holden, Putting women in the drivers seat
Car buying, and especially when it comes to traditional, large engine cars such as Holden's, has long been seen as the domain of men. We set out to change that stereotype and deliver fantastic s...